Extra support

Support for those who need it

Do you need help and support?

Are you in need of extra support during the coronavirus pandemic? Or do you know someone who might need some help?

Daventry District Council is working with a range of partner organisations to co-ordinate local efforts to get people the help they need during these difficult times. 

An army of volunteers has come forward to offer their help with everything from collecting prescriptions or shopping for people who cannot leave their home, to offering a friendly ear to those who might be feeling a bit lonely.

So if you are in need of any support, or know anyone who might need help, please get in touch.


How to access help and support

If you cannot leave your home under current restrictions and have nobody to call upon for help, you can request support in getting access to food, prescriptions and other vital services that you require. We can also offer telephone befriending services.

  • Call the Coronavirus Support Line on 0300 126 1000 (option 5)

  • Complete our online form


What happens next?

Once you have called the support line or completed the online form, you will be put in touch with a community group of volunteers who will contact you as soon as they can to arrange the support you need. Please be aware we are experiencing huge demand for these services at the moment, so you may not get a response straight away.

 

Get coronavirus support as a clinically extremely vulnerable person

Register with this service if either:

  • You have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus
  • You’ve been told by your GP or hospital clinician that you’re clinically extremely vulnerable and need to ‘shield’

Register for the service here


Cancelling a weekly food parcel

If you received an NHS letter and if you have registered as shielding, you may be receiving a weekly food parcel. This will contain enough food for one adult for one week.

If you want to cancel this, please do one of the following:

  • Refuse the parcel when it is delivered, this will then cancel it and remove you from the government distribution list 
  • Visit the web page where you registered as shielded and go to the question 'Do you have a way of getting essential supplies delivered at the moment?'. You previously answered no to this question, please now reply as yes. You will then be removed from the government distribution list 
  • Call 0800 028 8327 and make sure you have your NHS number (this will be on the top of your NHS letter). This is an automated phoneline and you will need to follow the instructions. You will be asked the question 'Do you have a way of getting essential supplies delivered at the moment?'. You previously answered no to this question, please now reply as yes. You will then be removed from the government distribution list.