Feedback and Complaints

Daventry District Council strives to provide high quality services to everyone in the community. However occasionally things do go wrong and need changing and when this happens we need you to tell us, so that we can try to put things right and improve our services to everybody.

We welcome all feedback, whether it is a complaint, comment or compliment as this helps us to continuously improve the standard of services we deliver. 

How to make a comment, complaint or compliment

* Please use the links below to send us a comment, complaint or compliment.  For all service requests eg reporting of a missed bin, requesting of new or replacement items (such as bin(s) or box(es)), reporting of noise complaints and other service requests please visit the online section. *

To make a complaint, comment or compliment:


          Daventry District Council

          Lodge Road,


          NN11 4FP


  • Telephone us on 01327 871100 

  • Speak to a member of staff in person from our Customer Services team at Lodge Road, Daventry


Our complaints procedure  

For all complaints please follow our complaints procedure.


Councillor complaints 

Find out about the  Code of Conduct for Councillors and process for making complaints.


Contact us