Accessibility

Accessibility Statement for Daventry District Council

This accessibility statement applies to Daventry District Council website.

This website is run by Daventry District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard (including skip to content or skip to main navigation)
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader 


AbilityNet (opens in new window) has advice on making your device easier to use if you have a disability.


How Accessible this website is

We know some parts of this website aren’t fully accessible: 

  • most older PDF documents aren’t fully accessible to screen reader software
  • live video streams do not have captions


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

 

We will acknowledge your request within 5 working days and also aim to provide a full response within this time.  When we know it is going to take longer, we will let you know this in our acknowledgement and tell you when a full response will be received. 

If you can’t view the map on our ‘contact us’ page, call or email us for directions, full contact details are on our contact us page.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact: hrqueries@daventrydc.gov.uk.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in new window).

 

Visiting us in person

Our Council Chamber is equipped with an induction loop system for use with induction loop wireless headphones or neckloops, which are available on request for those who are hearing impaired.


Technical information about this website’s accessibility

Daventry District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1. (opens in a new window) AA standard, due to the non-compliances listed below.


Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.


Issues with technology

It's not possible for users to modify text spacing or line height


Issues with link text

  • some links don't make sense when read on their own (for example, ‘click here’, 'here', 'find out more'). This condition fails WCAG 2.1 success criterion 2.4.4 (link purpose (in context)) 
  • the same link text is used for links going to different destinations. This condition fails WCAG 2.1 success criterion 2.4.4 (link purpose (in context))

 

We plan to fix these by December 2020.


Issues with forms

  • some form input fields do not have associated labels
 

We plan to fix these by October 2020. 

 

Issues with documents

  • there are a number of older documents that don't meet accessibility requirements


We are continuing to work through our files with an emphasis on key documents. We plan to review the remaining documents by December 2020.


Issues with interactive tools and transactions

We are aware that some of our internal and external applications that and provided by 3rd parties and skinned to look like our site are not accessible. 

We will continue to work with our suppliers whilst transitioning into the new unitary authority model for April 2021.

Some parts of this site link to or use content provided by other websites and which are not as accessible as our site. These include:

  • YouTube
  • Google Maps
  • Facebook
  • Twitter 


What we’re doing to improve accessibility

Processes

We have put in place training for existing members of staff to promote the importance of accessibility. We have created a process for staff to follow when creating documents/content for the site so that they adhere to the accessibility and usability standards. 

We are currently reviewing documents published since September 2018 to ensure that they adhere to the accessibility and usability standards. We are working on updating the site navigation to make it easier to navigate using the keyboard. 

We are working with our 3rd party software suppliers to help meet accessibility standards. 

 

Auditing

We use Sitemorse to perform regular audits. Sitemorse have been publishing independent audits of the quality of Public and Private Sector websites for over 10 years. 

Each quarter they perform a full assessment of all local government sites. The results of the assessments form the national INDEX of local government sites and are split into 8 Assessment Categories: Accessibility, Brand, Code / HTML, Email, Links (function), Performance, Search (SEO) and Spelling. 

We have been using Sitemorse since late 2018 in an effort to improved accessibility of our website. We use Sitemorse regularly in-between quarterly audits and in conjunction with other tools to help us identify potential problems. 

During the 3rd quarter of 2020 Daventry District Council was in 33 place in the UK local government site rankings and is currently listed as number 6 in the top 10 All INDEXes of Outstanding achievers for 2020.

Sitemorse index bar chart shows rise from 2018-2020 in accessibility compliance
Sitemorse index - bar chart showing rise from 2018-2020 in accessibility compliance


Preparation of this accessibility statement

This statement was prepared on 21/09/2020. It was last reviewed on 21/09/2020.