Frequently asked questions

Waste and recycling collections in Daventry District

The 1-2-3+ collection service started on 4 June 2018 and is delivered by Daventry Norse, a joint venture between the Daventry District Council and Norse Commercial Services Ltd.

Find out more information about the background to the 123+ service and the Daventry Norse joint venture.

The service includes:

1 Weekly food waste collection 

2 Weekly recycling collection in new blue-lidded wheelie bin

3 Weekly general waste ‘black bin’ collection

+ An optional 2-weekly garden waste service for an annual fee.

Find out more information about what can be put in each bin 


Frequently asked questions:

Scroll down to view a comprehensive list of FAQs about the service. Or click on the links below if you have questions about a particular aspect of the service:

 


Food waste

What types of food waste can be put into the caddy?
All leftover raw and cooked foods, including veg peelings, out of date food, plate scrapings, solid fats, meat and fish bones. Please do NOT put any liquids in the caddy.


I compost my fruit and vegetable peelings - should I stop?
No, please continue to use your compost bin. You can use the food waste collection service for other types of food waste that you can’t compost such as meat, fish and leftovers.


I don't want to use my food waste bin - do I have to?
No, but we hope that you will give it a go. It’s an important way to reduce the amount of waste going into your black bin.

 

What size are the food waste bins?
The small one has a capacity of 5 litres and the large one is 23 litres.


I do not have enough room in my food waste bin - can I have a second one? 
Yes - if you find you are regularly running out of room in your caddy please contact us to request a second one. 


What should I line my caddy with?
You can use compostable bags and plastic caddy liners that are available to buy at some supermarkets and online. 

 

Will the food in my caddy smell?
Not if you empty your food caddy regularly into the outside container. Your outdoor caddy has a lockable lid to contain smells and stop vermin getting in.


Where does the food waste go?
To an anaerobic digester that will turn the food waste into electricity and compost.

For hints and tips to help you reduce food waste, visit  www.lovefoodhatewaste.com


Recycling

What can I recycle in my blue-lidded bin?
A range of plastics, cardboard and metals can be put in your blue-lidded bin for recycling. For a full list of what you can put in your blue bin please visit our recycling page


How do I recycle other items?
Lots of other waste items can be recycled, but not in the blue lidded wheeled bins. To recycle your old clothes, electrical items, good quality furniture items, white goods and engine oil, please take them to your nearest Household Waste Recycling Centre


Do you collect batteries?
No - batteries pose a fire risk to collection vehicles, especially those which use compaction. The good news is that it’s very easy to recycle household batteries through retailers, as shops selling more than 32kg of batteries a year have to provide battery recycling collection facilities in-store. Large batteries from laptops or automotive batteries can be recycled at Daventry or Brixworth Household Waste Recycling Centres.


I can't fit all my recycling in the recycling bin - can I have a second bin? 
The  recycling bin provides 20 litres of extra capacity for recycling every week compared to the old box system. However, if you find you are consistently running out of room you can request a second recycling bin.


Where does my recycling go?


What are the laws that affect recycling?
The main law is the Environmental Protection Act 1990, which requires the Council to provide a waste collection service (and requires Northamptonshire County Council to get rid of the black bin waste after we collect it). The Act also requires us to separately collect at least two types of recycling.

There is also the Waste Framework Directive from the European Union, applied in the UK by Regulations made by Government, which sets more ambitious recycling targets. These include a national target for the UK of 50% recycling, and a requirement for anyone collecting waste to separately collect paper, plastic, metal and glass for recycling. This target is set to increase to 65% before the UK leaves the EU.  

We can also be required under the Localism Act 2011 to share in any fine the UK Government has to pay if it fails to meet the 50% recycling target.



General waste

Why can’t I just put everything in the black bin?
If you put everything in the black bin you are likely to run out of space over 3 weeks and we will not collect extra bags left by the bin. You need to separate your waste into materials that can be recycled and that are collected separately.  

Recycling is important to protect the environment. We can put your waste materials to good use and we have a legal requirement to recycle as much household waste as we reasonably can. 

All the waste in the black bin costs Northamptonshire County Council (who have to dispose of waste we collect) to get rid of it. This would also increase your Council Tax further.

Each collection made also costs a lot of money. If we can reduce the amount of waste generated this will help to keep the cost of waste collection down.


I can’t fit all my rubbish in my bin – what shall I do?
Make sure you are recycling as much of your waste as you can. Use your blue lidded bin for paper, card, glass, cans and plastics. Use your food waste caddy for all food waste including raw and cooked food. Home compost your garden waste or subscribe to the new garden waste collection service


Can I have an extra black bin or a larger black bin?
We would encourage you to see if you can slim the contents of your bin, by reviewing the items you recycle and consider if you could recycle more. The size of your black bin should be adequate if you are using the new improved recycling service and the caddy for your food waste to their full potential. The new recycling bin offers more room for recyclables over a two-week period (240 litre capacity) than the weekly recycling box collections (100 litre capacity per week).

You can request an extra large bin if you have either:

  • Six or more in the household
  • Two or more children in nappies
  • A medical need not covered by clinical collection (eg incontinence pants).


My black bin smells - what can I do?
Food waste, which can cause smelly bins, is collected every week, so please make sure you are using this service.  Other tips include:

  • If possible please keep your bin out of direct sunlight.
  • Items such as disposable nappies and animal waste should be double-bagged and tied tightly before putting in the black bin to minimise smell.
  • Rinse food packaging that can’t be recycled before you put it in the bin to help stop smells.
  • Wash your bin every now and again with washing up liquid and water to avoid a build-up of waste stuck to the inside.
  • Don’t overfill your bins and keep bin lids fully closed.

 

I'm worried I will get maggots in my bin - what can I do to prevent this?
Maggots are the larvae of flies, and while they are unpleasant, there is no evidence to suggest that they cause health problems. If you are concerned about them, the first step is to make sure that flies can’t get at your rubbish. You can do this by:

  • Putting all food waste into your food waste bin, which is collected weekly.
  • Never leaving food uncovered inside the home – this includes cat/dog food.
  • Rinsing polystyrene food trays and other food packaging that can’t be recycled before you put it in the bin.
  • Squeezing out the air from bags and tieing them tightly.
  • Double wrapping any food scraps, pet waste or nappies you put in your bin.
  • If using disposable nappies, empty any 'solids' down the toilet.
  • Ensuring the bin lid is kept closed and that the bin is kept out of direct sunshine if possible.

 


I have maggots in my bin - how can I get rid of them?

  • Try using fly-spray
  • Pour over boiling water with a small amount of bleach
  • Once emptied, clean the bin with disinfectant or bleach and plenty of water. Use a cleaning product with a fragrance as this will help deter flies in the future. Professional bin cleaning companies also offer this service

 


My children are in nappies - how can I prevent smells? 
To avoid smells please put all used nappies into a tied bag (or double bag) before placing them in the black bin. If you are still concerned then we would advise washing your bin occasionally with washing up liquid and/or boiling water.

We appreciate that households with children in nappies may also produce a larger quantity of waste. If you have two or more children in nappies you are eligible for an extra-large bin.


Why don’t you charge for food waste collections or nappy waste collections?
The law only allows us to charge for garden waste and bulky waste collections – and a few other specialist things such as asbestos.


What do I do with absorbent hygiene waste products (incontinence pads or sheets, stoma bags etc)?
Absorbent hygiene products (AHP) such as incontinence pads or sheets and colostomy bags should be double-bagged and placed into your wheeled bin.


How can I stop someone else from using my bin?
Unfortunately it is not possible to police the use of the waste and recycling bins by other people. If the bin is stored privately and presented either the night before or the morning of collection, this provides the smallest opportunity for someone else to put their waste into the bin. An addition of a lock to the garden waste bin is not possible as these cannot be retro-fitted and locked bins would also slow the collection crews down significantly.


Garden Waste

You can view a full set of FAQs about the Garden Waste service on our Garden Waste page