HomelessĀ or threatened with homelessness


How to contact us for help

It is important that you contact us as soon as possible if you are worried about your housing situation and becoming homeless.

Call our Housing Options Team on 0300 126 7000 or email us at homechoice.ddc@westnorthants.gov.uk

Emergency - homeless out of hours please call 01604 629804.

Alternatively, you can register as homeless online by following this link 

Follow the customer registration button. You will need your email address and will be asked to set up a password to register. You will then need to provide details of your circumstances. This information will be kept securely and comes through to our Housing Options Team. One of our Housing Options Officers will then contact you, usually within 24 working hours.

Severe Weather Emergency Protocol

During periods of severe weather people who are sleeping rough in the West Northamptonshire area will be provided with somewhere safe, warm, and dry to stay through our Severe Weather Emergency Protocol (SWEP).

Find out more about SWEP and check when it is active

Information and advice

Information and support

You can find out further information about the support we can provide on the following pages:

1.  Advice if you are homeless

2.  Advice if you are threatened with homelessness

3.  Temporary Accommodation

4.  Daventry Homeless Prevention Scheme

 You can also find out further information about the support we offer if you fit into any of the following categories:

1.  Prison Release

2.  Care Leavers

3.  16-17 year olds

4.  Former Members of the Armed Forces

5.  Experienced Domestic Abuse

6.  Hospital Discharge

7.  Mental Illness & Learning Disability

8.  Physical Disability

9.  Mortgage Arrears

10.  Rent Arrears

11.  Section 21 / Form 6a Notices

12.  Rough sleepers

13. Appeals and Reviews

Additional support and useful links

Useful Links

Links to support agencies, including health and social care

Public Bodies: Duty to Refer

If you work for a public body and you are concerned about a customer who is homeless or threatened with homelessness, you can find out how to refer to us here

Emergency Out of Hours

If you are homeless outside office hours and have nowhere to stay please contact our out of hours service - telephone 0300 126 7000