This is a challenging time for everyone, but it will come to an end, so if you are struggling it is important to take action now to ensure you don't face possession action when things return to normal.
Pay your rent from Universal Credit or Housing Benefit
If you are struggling to pay your rent, you can ask to have your Universal Credit or Housing Benefit paid directly to your landlord. Universal Credit legislation has changed in response to Covid-19 and some legacy benefits have been affected. Information on this can be found at www.understandinguniversalcredit.gov.uk
Social housing tenants
If you are a tenant of a registered social landlord, please get in touch with them if you are having any difficulties paying your rent. They will be able to provide you with extra support with debt, budgeting and any issues you are having with benefits.
Private rented sector
If you rent your home privately, we would urge you to contact your landlord or letting agent if you are struggling to pay your rent. Do not ignore letters from your landlord. Early conversations will benefit both you and your landlord. Speak to them about your situation and work together to agree an affordable repayment plan if you have fallen into rent arrears.
Check your benefit entitlement
Check your benefit entitlement and help to maximise your income by using one of these online calculators:
Our Benefits Team will also be able to advise whether you qualify for additional help such as Discretionary Housing Payments or the Hardship Fund, while our Housing Options Team can give you advice and make referrals to enable you to access the support you need.
Additional advice and support