Test and Trace Support Payment

testntrace.jpg

Applying for Test and Trace Payment

Workers on a low income who need to stay at home and self-isolate may be entitled to a payment of £500 through the Test and Trace Support Payment scheme.


Who can apply?

You can apply for a self-isolation payment if you are aged 16 or over and you:


  • you have been told to self-isolate by NHS Test and Trace on or after 28 September – either because you have tested positive or you have been in close contact with someone who has
  • you have been given an 8-digit reference number provided by NHS Test and Trace
  • live in Daventry District
  • have tested positive for COVID-19
  • have a job or are self-employed
  • are unable to work from home and will lose income as a result

 

You also need to be currently receiving one of the following benefits:

  • Universal Credit
  • Working Tax Credit
  • income-based Employment and Support Allowance
  • income-based Jobseeker’s Allowance
  • income support
  • housing benefit
  • pension credit


You must also agree to comply with the notification from NHS test and trace and self-isolate.


Discretionary payments


A discretionary payment may also be available to people who are not on any of the above benefits, but meet all of the other criteria and will face financial hardship as a result of not being able to work whilst self-isolating.


  • You have been asked to self-isolate by NHS Test and Trace either because you have tested positive for Covid-19, or have recently been in close contact with someone who has tested positive;
  • You have been told to self-isolate by NHS Test and Trace on or after 28 September 2020;
  • You must be employed or self-employed;
  • You must be on a low income and face financial hardship;
  • You must be unable to work from home and will lose income as a result of having to stay at home and self-isolate;
  • You must have less than £16,000 in savings

And

  • You must have applied for and be awaiting a payment decision on one or more of the following before the start of the self-isolation period:
  • Working Tax Credit
  • Income-related Employment and Support Allowance
  • Housing Benefit
  • Council Tax Reduction
  • Income Support
  • Income based Job Seeker’s Allowance
  • Pension Credit

Or

  • You must be awaiting the outcome of an appeal against a decision not to pay any of the above benefits

Or

  • Your residence in the UK includes the condition that you have no recourse to public funds.

This application is for one person only. Any further applications within the same household must be made by each individual.

You must also agree to comply with the notification from NHS test and trace and self-isolate.

 

What information do I need before I start my application?

Please ensure that you have the below information available before starting the application: 

  • your National Insurance number
  • your 8-character NHS Test and Trace Account ID
  • your most recent bank statement, wage slip or proof of self-employment

If you are applying for a discretionary payment you will also need to provide in addition to the above the following:


  • Evidence that you have claimed one of the qualifying benefits (as listed above) but not yet had a decision. The claim must have been made before the start of the self-isolation period;
  • Evidence of severe financial hardship due to the requirement to self-isolate – proof of income and savings will be required in these cases. 

 

You must also agree to comply with the notification from NHS test and trace and self-isolate.

You will not be able to complete the form without these details and will need to upload the evidence in order for the claim to go through. Follow the link at the bottom of the page.

 

How much is the payment? 

You may be supported by a lump sum payment of £500

 

How do I get in touch with you if I have any queries? 

You can either mail benefits@daventrydc.gov.ukor call us on 01327 871100

 

Will this payment be taxed? 

This payment will be subject to income tax. It will not be subject to National Insurance contributions.

 

How long will this be in place for? 

The scheme will run until 31 January 2021.

 

Can I claim this payment more than once? 

Yes, if you are told to self-isolate on more than one occasion between 28 September 2020 and 31 January 2021 you can claim for each time.

 

Can I claim this payment on behalf of my family members? 

Applications are for one person only and any further applications within the same household must be made by each individual.

 

What are the penalties for not self-isolating? 

As well as new support measures, from 28 September, you could also be fined if you do not stay at home and self-isolate following a positive test result for COVID-19. Or if you are contacted by NHS Test and Trace and instructed to self-isolate because you are a contact of someone who has had a positive test result. From this date, if you test positive for COVID-19, it will also be an offence to knowingly provide false information about your close contacts to NHS Test and Trace. Failure to comply with these requirements may result in a fine of up to £10,000.

 

Complete the Self Service Test and Trace Support Payment form (opens in new window)to apply. 

Please read the Privacy Statement for Test and Trace Support Payment on our Privacy page for information on how we handle your data.